How To Change Your KeanGoogle/ClearLogin Password

Password resets can be done from your own computer without having to contact OCIS as long as you can log into your account. 

This step can usually be performed on your own without a technician's involvement, so long as you are able to log-in to your account normally through the webpages. But if you have lost or forgotten the account password, you will have to contact our office by phone or in-person (password issues cannot be resolved by e-mail due to security regulations). 

Notice: although this method requires you to submit a Password Reset form, it is not actually required to change your password. You may enter your existing password as the "new" password.
(Still, it is recommended to change your password frequently, so this may be a good opportunity to do so.) 

Follow the steps below to Reset your password for this resolution:

  1. Open your Internet Browser of choice (Chrome, Edge, etc.)
  2. Follow the link below:  
    (Note: this link can also be found through your Google Account settings. Going to change your password through Google will redirect you to that link)
  3. A ClearLogin webpage may or may not prompt you to log in, even if you are already logged in. Enter your username and password and continue.
  4. Type your current password in the "Old Password" field.
  5. Review the Strong Password Tips listed below the password reset form. 
  6. Type your new password into the "New Password" and "Confirm New Password" fields. 
  7. Click the green "Change Password" button.

Note: You may access the password reset menu through Google’s security settings as you would on a personal Google account, but this will ultimately redirect you back to ClearLogin.

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