Support for campus television services is handled by a company Kean works with called Apogee. OCIS does not provide support for cable television or for the Stream2 service.
You can sign up and reach support through these links:
Their public support contact information is:
Apogee Campus Television Service Call
https://www.apogee.us/support/
(855) 813-7007
Apogee Campus Television Service Call
https://www.apogee.us/support/
(855) 813-7007