- TO ANSWER INCOMING CALLS:
- Phone rings - Indicator Flashes Slow.
- Lift Handset or Press SPEAKER Key or Press ANSWER Softkey.
- TO HOLD A CALL: Press HOLD Softkey. Indicator lamp flashes fast.
- TO RETURN TO A CALL: Press Flashing Call Appearance Key.
- TRANSFER CALL:
- Press TRANSFER Softkey, call is automatically held.
- Enter EXTENSION Number
- Press CALL Softkey and select NOW or TALK.
(NOW initiates a blind transfer and TALK allows you to introduce the caller before transferring)- If TALK is selected, hang up or press COMPLETE to complete the transfer.
- TO ACCESS HISTORY/CALL LOG: Press CALL LOG Key
- TO ACCESS VOICEMAIL:
- Using Voicemail Pro system: Press VOICEMAIL Key
- Using Voicemail Pro system: Press VOICEMAIL Key
- TO TURN ON FORWARDING FOR ALL INCOMING CALLS:
- Press the key labeled Call fwd.
- Enter the 5-digit extension or external number you would like to forward calls to.
- Press Enter
- Note: You must put ‘9’ ‘1’ in front of the 10-digit number if doing external forwarding.
- TO TURN OFF FORWARDING FOR ALL INCOMING CALLS:
- Press the key labeled Call fwd.
- Note: Key is lit green when call forwarding is enabled.
- Press the key labeled Call fwd.
- TO MAKE A CONFERENCE CALL:
- 1) During a call, on the Phone screen, press More > Conf. This puts the existing call on hold.
- 2) To make a call to a participant, do one of the following:
- Dial the phone number by using the dial pad.
- Call the person from the Contacts list or the Recents list.
- 3) When the third participant answers the call, press the Join softkey
- 4) To add another person, press Add and repeat Step 2 and 3.
For video demonstrations, please see our video training links in the Solutions database.