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Welcome to the Portal
Getting Started
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Other Features
Video Tutorials
- FreshService Tutorial Videos Playlist
- Welcome To The Portal Walkthrough Video
- About The Service Catalog (Short Video)
- How To File Service Requests (Video)
- What's the Difference Between Service Requests and Incidents? (Video)
Working From Home (Faculty & Staff)
Remote Learning (Students)
General Info & FAQs
FAQ
- Downloadable Guide to General Computer Usage
- Links for Ellucian & WebNow
- OCIS's Location
- Should I update to Windows 11?
- OCIS Summer Hours
Policies
Links
- Go to WebNow
- Go to Ellucian/Colleague
- Ellucian CRM Advise for Faculty
- Blackboard Link
- Kean Mail Log-In
Other Campuses
Wenzhou Kean (WKU)
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Microsoft Office & Google Drive
- Pre-Recording A PowerPoint Presentation (Including Microphone and Webcam)
- Free Microsoft Office Suite for Active Students
- How To Upload Files to Google Drive (Manually)
- How To Upload Files To OneDrive (Manually)
- Autosaving Documents in Microsoft Office
Blackboard & LockDown Browser
- Learning Commons' Blackboard Manuals & Training Videos
- Extend an Exam Timer in Blackboard
- View Blackboard Collaborate Recordings
- Blackboard Account is Locked
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