Student Access to IT Services

Policy Statement: Students enrolled at the University have access to various IT services to support their academic endeavors and facilitate their university experience. However, to maintain eligibility for these services, students must maintain an active enrollment status.

Policy Details:

  1. Eligibility Criteria:
    • Access to IT services, including but not limited to email accounts, online learning platforms, and software licenses, is available only to students who are actively enrolled in courses at the University.
    • Active enrollment status is defined as being enrolled in at least one course during the Fall or Spring semester.
  2. Loss of Access:
    • Students who are not enrolled in any courses for two consecutive Fall/Spring semesters will lose access to IT services provided by the University.
    • Upon losing enrollment status, access to email accounts, online learning platforms (e.g., Canvas), software licenses (e.g., Microsoft 365), and other IT resources will be revoked.
  3. Appeals Process:
    • Students who believe their access to IT services has been terminated in error or have extenuating circumstances may submit an appeal to the IT department.
    • The IT department will review appeals on a case-by-case basis and may grant temporary access or provide alternative solutions based on the circumstances presented.

Effective Date: This policy became effective on 05/31/2023.

Review and Revision: This policy will be subject to periodic review and may be revised as necessary to align with changes in University policies, regulations, or best practices in IT governance.

Related Information: Kean University IT reserves the right to modify or update this agreement at any time without prior notice.

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