General Info & FAQs

FAQ

• Links for Ellucian & WebNow
• IT's Office Location
• Kean University Endpoint Management
• Canvas 24/7 Support Line
• Canvas Information Page

Policies and Standard Procedures

• Kean University Computer Related Acceptable Use Policy
• Kean University Policy on Electronic File Sharing of Media
• Microsoft 365 User Agreement
• Student Access to IT Services
• Maintenance Windows for Kean University Systems and Services

Links

• Go to WebNow
• Go to Ellucian/Colleague
• Ellucian CRM Advise for Faculty
• Kean Mail Log-In
• KeanWise / WebReg

Other Campuses

• Wenzhou Kean IT Website & Articles
• Wenzhou Kean IT Contact Page

Wenzhou Kean (WKU)

• Wenzhou MFA Authenticator setup

Support for On-Campus Residents

Announcements

• Spring 2024 - Wi-Fi & Wired Network Update
• Spring 2024 - WiFi Improvements
• Zoom Cloud Recordings