Table of Contents
Introduction
This article explains how instructors can communicate with students in Canvas using Discussions and the Inbox (Conversations) tool.
Use this guide if you want to:
- Create and manage class discussions
- Communicate with students through Canvas
- Understand the difference between Discussions and Inbox messaging
Before proceeding, ensure that:
- You have instructor access to a Canvas course
- Your course is published (if students need to participate)
How to Create a Class Discussion
- Open your course in Canvas
- Click Discussions in the course navigation menu
- Select + Discussion
- Enter a title and discussion prompt
- Configure settings (e.g., graded discussion, due date, group discussion)
- Click Save & Publish
Key Features:
- Discussions can be graded
- Students can reply and interact with each other
- You can subscribe to a discussion to receive notifications of replies
How to Email Students (Inbox / Conversations)
The Inbox (also called Conversations) is Canvas’s internal messaging system.
- Click Inbox in the global navigation menu
- Click Compose a new message
- Select your course
- Choose recipients (individual students, groups, or entire class)
- Enter your message and click Send
Key Features:
- Two-way communication tool within Canvas
- Can message individuals, groups, or entire classes
- Keeps all course-related communication in one place
Common Issues & Troubleshooting
Students cannot see or reply to discussions
- Ensure the discussion is published
- Verify availability dates and settings
Not receiving discussion replies
- Subscribe to the discussion
- Check notification settings
Inbox messages not received
- Confirm recipients are selected correctly
- Verify students’ notification preferences
Additional Resources / Related Articles
8. Contact / Escalation Information
For Canvas-related support, contact Kean IT Help Desk: