Linking McGraw Hill with Canvas

Table of Contents 

• Introduction
• Solution Steps 
• Common Issues & Troubleshooting 
• Additional Resources / Related Articles 
• Contact / Escalation Information 

Introduction 

This solution explains how instructors can link McGraw Hill course materials (such as Connect, ALEKS, or SIMnet) to their Canvas course using the McGraw Hill external tool integration (LTI). Integrating McGraw Hill allows instructors and students to access digital textbooks, homework, quizzes, and learning activities directly within Canvas. Grades from McGraw Hill assignments can automatically sync to the Canvas Gradebook. 

This should be used when a course requires McGraw Hill digital content or assignments that need to connect with Canvas. Linking McGraw Hill ensures students can access publisher materials directly within the Canvas course and allows assignment grades to transfer automatically to the Canvas Gradebook. 

This is for instructors who are using McGraw Hill learning platforms (Connect, ALEKS, SIMnet) and want students to access course materials directly through Canvas without needing separate logins.  

Before linking McGraw Hill to Canvas, the following requirements should be met: 

• The McGraw Hill integration must be available in Canvas  
• The instructor must have an active McGraw Hill instructor account  
• The correct McGraw Hill course materials must be selected  
• The Canvas course must be accessible to the instructor  
• The instructor must have permission to add external tools  

If McGraw Hill is not visible in the course navigation, contact the Learning – Kean IT team by placing a request at helpdesk.kean.edu under Applications & Software for assistance. 

Solution Steps: How to Link McGraw Hill to Canvas 

Step 1: Access Your Canvas Course 

1. Log into Canvas.  
2. Select the course where McGraw Hill content will be used.  

Step 2: Add the McGraw Hill Tool 

McGraw Hill may appear in one of the following locations: 

1. Option A: Course Navigation Menu 
   1. Locate McGraw Hill (Connect, ALEKS, SIMnet) in the course navigation menu.  
   2. Click the McGraw Hill link.  
2. Option B: Modules 
   1. Go to Modules.  
   2. Click the + (plus icon).  
   3. From the dropdown menu, select External Tool.  
   4. Choose McGraw Hill from the list.  
   5. Click Add Item.  

Step 3: Connect Your McGraw Hill Account 

• If prompted, sign in using your McGraw Hill instructor credentials.  
• Follow the on-screen prompts to locate your course materials.  
• Select the appropriate textbook or course package.  

Step 4: Pair the McGraw Hill Course with Canvas 

• Confirm the correct McGraw Hill course is selected.  
• Complete the pairing process.  
• McGraw Hill assignments and content will now appear in Canvas.  

Step 5: Verify Gradebook Sync 

• Link at least one McGraw Hill assignment.  
• Go to Grades in Canvas.  
• Confirm a new grade column has been created.  
• Submit a test assignment if possible to confirm grades sync correctly. 

Common Issues & Troubleshooting

McGraw Hill is not visible in the course navigation

• Go to Settings → Navigation and confirm the tool is enabled.  
• Contact IT if the tool is not listed.  

Unable to sign in to McGraw Hill

• Confirm you are using the correct McGraw Hill instructor account.  
• Try clearing browser cache or using another browser.  

Grades are not syncing to Canvas

• Ensure assignments were created through the Canvas integration.  
• Confirm the correct McGraw Hill course was selected during setup.  

Students receive an error when accessing McGraw Hill

• Ensure students are accessing McGraw Hill through Canvas.  
• Confirm the pairing process has been completed.  

Duplicate course options appear

• Confirm the correct course was selected during setup 

Additional Resources / Related Articles 

• McGraw Hill Canvas Integration Support 
  https://www.mheducation.com/highered/support/connect/canvas.html  
• ALEKS Canvas Integration Guide 
  https://help.aleks.com/hc/en-us/articles/360044686954-Canvas-Integration  
• Canvas Instructor Guide: How do I add an external tool to a module? 
  https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-add-an-external-tool-to-a-module/ta-p/1043  

Contact / Escalation Information 

If you encounter issues linking McGraw Hill with Canvas, or if the navigation settings are not saving or behaving as expected, you may contact the Kean Canvas Learning Technologies Support Team for assistance.    

Please submit a support request through the IT Help Desk portal using the Canvas support catalog. When submitting a ticket, include the following information to help expedite troubleshooting:    

• Course Name and Course ID (Example: 2026SP*BIO*1000*01)    
• A brief description of the issue    
• Screenshots of the issue (if available)    
• The specific tool or link in question that you are trying to access    

If the issue involves permissions, locked navigation items, or course template restrictions, the request may need to be reviewed by the Learning Technologies Management Team.    

For urgent issues affecting active courses, you may also contact the IT Help Desk directly:    

• Help Desk Website: helpdesk.kean.edu/support/home    
• Phone: 908-737-6000    
• 24/7 Canvas Support can be found by clicking on Help in the Global Navigation section and clicking Chat with Canvas Support (Faculty). They can also be reached via Hotline at 855-781-8511.   

The support team will review the request and assist with troubleshooting, permissions, or configuration changes as needed.