Linking W.W. Norton to Canvas

Table of Contents 

• Introduction 
• Solution Steps: How to Link W.W. Norton to Canvas
• Common Issues & Troubleshooting 
• Additional Resources / Related Articles 
• Contact / Escalation Information

Introduction 

This solution explains how instructors can link W.W. Norton course materials (such as Norton Illumine Ebook, InQuizitive, Smartwork, or ZAPS) to their Canvas course using the W.W. Norton external tool integration (LTI). Integrating W.W. Norton allows instructors and students to access digital textbooks, assignments, quizzes, and learning activities directly within Canvas. Grades from Norton assignments can automatically sync to the Canvas Gradebook. 

This solution should be used when a course requires W.W. Norton digital materials or assignments that need to connect with Canvas. Linking W.W. Norton ensures students can access publisher content from within the Canvas course and allows grades to transfer automatically to the Canvas Gradebook. 

This solution is for instructors who are using W.W. Norton learning platforms and want students to access course materials directly through Canvas without needing separate logins. Linking Norton content through Canvas provides a streamlined experience and keeps course materials in one location. 

Before linking W.W. Norton to Canvas, the following requirements should be met: 

• The W.W. Norton integration must be available in Canvas  
• The instructor must have an active W.W. Norton instructor account  
• The correct Norton course materials must be selected  
• The Canvas course must be accessible to the instructor  
• The instructor must have permission to add external tools  

If W.W. Norton is not visible in the course navigation, contact the Learning Technologies – Kean IT team by placing a request at helpdesk.kean.edu under Applications & Software for assistance. 

Solution Steps: How to Link W.W. Norton to Canvas

Step 1: Access Your Canvas Course

1. Log into Canvas.  
2. Select the course where W.W. Norton content will be used.  

Step 2: Add the W.W. Norton Tool

W.W. Norton may appear in one of the following locations: 

1. Option A: Course Navigation Menu 
   1. Locate W.W. Norton (Norton Illumine Ebook, Smartwork, InQuizitive) in the course navigation menu.  
   2. Click the W.W. Norton link.  
2. Option B: Modules 
   1. Go to Modules.  
   2. Click the + (plus icon).  
   3. From the dropdown menu, select External Tool.  
   4. Choose W.W. Norton from the list.  
   5. Click Add Item.  

Step 3: Connect Your W.W. Norton Account

1. If prompted, sign in using your W.W. Norton instructor credentials.  
2. Follow the on-screen prompts to locate your course materials.  
3. Select the appropriate textbook or course package.  

Step 4: Pair the W.W. Norton Course with Canvas 

1. Confirm the correct W.W. Norton course is selected.  
2. Complete the pairing process.  
3. Norton assignments and resources will now appear in Canvas.  

Step 5: Verify Gradebook Sync 

1. Link at least one Norton assignment.  
2. Go to Grades in Canvas.  
3. Confirm a new grade column has been created.  
4. Submit a test assignment if possible to confirm grades sync correctly. 

Common Issues & Troubleshooting 

W.W. Norton is not visible in the course navigation 

• Go to Settings → Navigation and confirm the tool is enabled.  
• Contact IT if the tool is not listed.  

Unable to sign in to W.W. Norton 

• Confirm you are using the correct W.W. Norton instructor account.  
• Try clearing browser cache or using another browser.  

Grades are not syncing to Canvas 

• Ensure assignments were created through the Canvas integration.  
• Confirm the correct Norton course was selected during setup.  

Students receive an error when accessing Norton content 

• Ensure students are accessing W.W. Norton through Canvas.  
• Confirm the pairing process has been completed.  

Duplicate course options appear 

• Confirm the correct course was selected during setup. 

Additional Resources / Related Articles 

• W.W. Norton Canvas Integration Guide 
  https://wwnorton.com/instructors/integration-with-canvas  
• Norton Digital Resources Support 
  https://digital.wwnorton.com/  

Contact / Escalation Information 

If you encounter issues linking W.W. Norton to your Canvas, or if the navigation settings are not saving or behaving as expected, you may contact the Kean Canvas Learning Technologies Support Team for assistance.    

Please submit a support request through the IT Help Desk portal using the Canvas support catalog. When submitting a ticket, include the following information to help expedite troubleshooting:    

• Course Name and Course ID (Example: 2026SP*BIO*1000*01)    
• A brief description of the issue    
• Screenshots of the issue (if available)    
• The specific tool or link in question that you are trying to access    

If the issue involves permissions, locked navigation items, or course template restrictions, the request may need to be reviewed by the Learning Technologies Management Team.    

For urgent issues affecting active courses, you may also contact the IT Help Desk directly:    

• Help Desk Website: helpdesk.kean.edu/support/home    
• Phone: 908-737-6000    
• 24/7 Canvas Support can be found by clicking on Help in the Global Navigation section and clicking Chat with Canvas Support (Faculty). They can also be reached via Hotline at 855-781-8511.    

The support team will review the request and assist with troubleshooting, permissions, or configuration changes as needed.