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Respondus LockDown Browser – Student

Modified on: Tue, Jun 30, 2026 12:13 AM

Table of Contents 

Introduction 

This article explains how students can access exams and quizzes in Canvas that require the Respondus LockDown Browser. This article is for Students required to use LockDown Browser for assessments 

Use this guide if you need to: 

    • Take a Canvas quiz or exam requiring LockDown Browser 
    • Download, install, and launch LockDown Browser 
    • Troubleshoot issues related to LockDown Browser 

Before proceeding, ensure that: 

    • You have a Windows or Mac computer (Chromebooks are not compatible) 
    • You have access to the Canvas course and exam 
    • Verify your instructor has enabled LDB for the appropriate exam (Ask them) 

Instructions / Solution Steps 

Step 1: Download LockDown Browser 

Step 2: Install LockDown Browser 

    1. Follow the installation prompts for your operating system 
    2. Once installed, restart your computer if prompted 

Step 3: Launch Exam 

    1. Open Canvas and navigate to your course 
    2. Launch the exam directly from within Canvas using LockDown Browser 
    3. Follow the on-screen instructions to complete your assessment 

Helpful Resources 

Troubleshooting 

If you encounter issues, provide the following information when contacting support: 

    • Your operating system (Windows or Mac) 
    • The exact error message 
    • Course and exam name 

Additional Notes: 

Contact / Escalation Information 


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