Fixing Canvas Email Bounce-Backs

If your Canvas emails are bouncing back and you’ve been assigned a new default Kean University email address ([email protected]), follow these steps to update it in Canvas:

1.  Log into your Canvas account.
2. Click Account (top left), then select Settings from the dropdown menu.
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3. On the right side, click"+ Email Address". 
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4. In the pop-up window, make sure Email is selected. Enter your new default email address, then click Register Email.
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5. Check your Kean email inbox for a confirmation message from Canvas and verify your new email address.
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6. Back in Canvas, make sure the star is selected next to your new email address to set it as default.
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To avoid receiving duplicate Canvas emails in your inbox, please refer to the following article:

• Managing Duplicate Email Alerts in Canvas : Kean University